911 Call Taker - Start a Critical Public Safety Career

Public Safety Dispatch Network; Greenville (PA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Job summary

Public Safety Dispatch Network in Greenville, PA seeks 911 Call Taker candidates to handle emergency and non-emergency calls, verify locations, and document details for dispatch teams. Training and certifications are required, with potential background checks and standard assessments as part of the hiring process.

These roles involve rotating shifts, weekend work, and overtime in a 24/7 environment. Strong listening and data-entry skills are important, along with the ability to follow structured

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and accurate typing.
• Ability to follow structured procedures.
• Background checks and hiring assessments required.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller details.
• Use approved questions to determine urgency.
• Enter accurate data into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.
• Assist distressed callers with essential instructions within training.

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Greenville, PA seeks 911 Call Taker candidates to handle emergency and non-emergency calls, verify locations, and document details for dispatch teams. Training and certifications are required, with potential background checks and standard assessments as part of the hiring process.

These roles involve rotating shifts, weekend work, and overtime in a 24/7 environment. Strong listening and data-entry skills are important, along with the ability to follow structured