911 Call Taker — Critical Emergency Communications

Regional 911 Intake Solutions; Clifton (OH); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid training

Job stability

Résumé du poste

Regional 911 Intake Solutions in Clifton, OH seeks 911 Call Takers to handle emergency and nonemergency calls, verify locations, and document details for dispatch teams. Training and certification govern pre-arrival instructions and data accuracy.

Applicants should have strong listening skills, excellent verbal communication, and the ability to follow structured procedures. Background checks and training evaluations apply.

Qualifications

• High school diploma or equivalent required; dispatch experience helpful but not always required.
• Strong listening and communication skills and ability to follow procedures.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Connaissances

Listening comprehension

Typing speed

Verbal communication

Formation

High School Diploma or equivalent

Description du poste

Regional 911 Intake Solutions in Clifton, OH seeks 911 Call Takers to handle emergency and nonemergency calls, verify locations, and document details for dispatch teams. Training and certification govern pre-arrival instructions and data accuracy.

Applicants should have strong listening skills, excellent verbal communication, and the ability to follow structured procedures. Background checks and training evaluations apply.