Emergency Call Taker: Start a Vital Public Safety Career

Regional 911 Intake Solutions; Republic (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions seeks 911 Call Takers to handle emergency calls, gather essential details, and coordinate with dispatch teams in Republic, OH. Training and certification are required to perform pre-arrival instructions and ensure caller privacy.

Applicants typically need a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures..Shift work and rotating schedules are common in this field.

Qualifications

• Strong listening comprehension and clear verbal communication are required.
• Accurate typing and following structured procedures are essential.
• High school diploma or equivalent is commonly required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks 911 Call Takers to handle emergency calls, gather essential details, and coordinate with dispatch teams in Republic, OH. Training and certification are required to perform pre-arrival instructions and ensure caller privacy.

Applicants typically need a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures..Shift work and rotating schedules are common in this field.