911 Call Taker — 24/7 Public Safety Support

National Public Safety Careers; Poyen (AR); Vor Ort; USD 36.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

National Public Safety Careers is seeking qualified candidates for 911 call taker opportunities in Poyen, Arkansas. Call takers are the first point of contact for emergencies, asking focused questions, confirming locations, and recording information for dispatch teams.

Work may include rotating shifts and overnight hours; all applicants should be able to pass background checks, complete training, and obtain required certifications.

Qualifikationen

• High School Diploma or equivalent required or preferred.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Identify nature and urgency of the situation using approved questions.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Assist distressed callers with essential instructions within training.
• Utilize language-access and accessibility resources when needed.

Kenntnisse

Active listening

Typing speed

Clear communication

Calm under pressure

Ausbildung

High School Diploma or equivalent

Tools

Dispatch software

Jobbeschreibung

National Public Safety Careers is seeking qualified candidates for 911 call taker opportunities in Poyen, Arkansas. Call takers are the first point of contact for emergencies, asking focused questions, confirming locations, and recording information for dispatch teams.

Work may include rotating shifts and overnight hours; all applicants should be able to pass background checks, complete training, and obtain required certifications.