911 Call Taker — 24/7 Emergency Dispatch (White Hall)

National Public Safety Careers

White Hall (AR)

On-site

USD 32,000 - 52,000

Full time

5 days ago
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Job summary

National Public Safety Careers is seeking 911 Call Takers for opportunities in White Hall, Arkansas. You will handle emergency and nonemergency calls, verify locations, and document information for dispatch coordination.

Responsibilities include following structured procedures, using approved scripts, and maintaining caller privacy. Candidates should have a high school diploma; some background in customer service or public safety is beneficial, with training provided.

Qualifications

  • High school diploma or recognized equivalent.
  • Customer service or public safety experience helpful, some vacancies accept without dispatch experience.
  • Strong listening, accurate typing, and clear verbal communication.

Responsibilities

  • Answer incoming emergency calls and nonemergency lines.
  • Confirm incident location and caller information.
  • Use approved questions to identify nature and urgency of situations.
  • Enter details into call-processing or dispatch software.
  • Forward incident information to the appropriate dispatch function.

Skills

Active listening
Typing
Verbal communication

Education

High school diploma

Job description

National Public Safety Careers is seeking 911 Call Takers for opportunities in White Hall, Arkansas. You will handle emergency and nonemergency calls, verify locations, and document information for dispatch coordination.

Responsibilities include following structured procedures, using approved scripts, and maintaining caller privacy. Candidates should have a high school diploma; some background in customer service or public safety is beneficial, with training provided.

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