5G Field Technician: Network Reliability & Projects

T-MOBILE USA, Inc.; Missouri; On-site; USD 56,000 - 102,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

At T-Mobile USA, Inc., a Technician role serves the north-central Missouri to northeast Kansas area, supporting network operations and reliability through advanced technical knowledge. Applicants should reside locally or be able to relocate at hire.

The position emphasizes radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services, with success measured by timely updates and process improvements.

Qualifications

• 5G NR (Required).
• Base Station knowledge (Required).
• Radio Access Networks (RAN) understanding (Required).
• Disaster Recovery Planning (Required).
• Network Troubleshooting (Required).
• Project Management (Required).
• Technical Support (Required).
• Wireless Backhaul (Required).

Responsibilities

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Also responsible for other duties/projects as assigned by business management as needed

Skills

5G NR

Base Station

RAN

Disaster Recovery Planning

Network Troubleshooting

Project Management

Technical Support

Wireless Backhaul

Continuous Development

Education

Bachelor's Degree or combination of education and experience deemed equivalent (Required)

Vocational/Technical Training (Preferred)

Job description

At T-Mobile USA, Inc., a Technician role serves the north-central Missouri to northeast Kansas area, supporting network operations and reliability through advanced technical knowledge. Applicants should reside locally or be able to relocate at hire.

The position emphasizes radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services, with success measured by timely updates and process improvements.