5am Front Desk & Member Experience Specialist

ComForCare Home Care (Raleigh, NC); Watertown (SD); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Employee Recognition Program

Advancement Opportunities

Zusammenfassung

Planet Fitness is seeking an Opening Customer Service Representative to start the day by opening the club at 5am and greeting members and guests with a friendly, helpful attitude.

You will handle front desk duties including phone calls, member check-ins, new member sign-ups, and tours. You will update member accounts and respond to questions or concerns, striving to create a positive member experience.

Qualifikationen

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Aufgaben

• Open the club each morning at 5am.
• Greet members, prospective members and guests with exceptional service.
• Handle front desk duties: answer phones, check-in, sign-up new members, give tours.
• Update member accounts as needed.
• Respond to member questions and escalate to management when appropriate.
• Maintain the neatness and cleanliness of the club.

Kenntnisse

Customer service

Computer proficiency

Fitness passion

Positive attitude

Punctuality

Diplomacy

Active listening

Problem solving

Professional communication

18+ years old

Ausbildung

High School diploma/GED

Jobbeschreibung

Planet Fitness is seeking an Opening Customer Service Representative to start the day by opening the club at 5am and greeting members and guests with a friendly, helpful attitude.

You will handle front desk duties including phone calls, member check-ins, new member sign-ups, and tours. You will update member accounts and respond to questions or concerns, striving to create a positive member experience.