Morning Member Experience Specialist | Flexible Schedule

Planet Fitness; Mounds View (MN); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free uniforms

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Free membership for self and one other

Descripción de la vacante

Planet Fitness is seeking a Morning Customer Service Representative to greet members and deliver a superior member experience at the front desk. This role includes assisting with inquiries, tours, and sign-ups, and ensuring smooth check-ins and account updates for a welcoming gym environment.

You will support in maintaining a clean club, answer questions, and help resolve member issues with a positive, customer-focused attitude.

Formación

• Experience delivering excellent customer service.
• Ability to operate a front desk and handle member inquiries.
• Willingness to learn and adapt in a retail/gym environment.

Responsabilidades

• Greet and welcome potential members to create a positive experience.
• Answer phone calls politely and assist with questions or tours.
• Assist with member sign-ups, cancellations, and account information updates.
• Maintain club cleanliness and appearance.
• Support in handling member services issues and escalate as needed.

Conocimientos

Customer service

Good work ethic

Basic computer skills

Descripción del empleo

Planet Fitness is seeking a Morning Customer Service Representative to greet members and deliver a superior member experience at the front desk. This role includes assisting with inquiries, tours, and sign-ups, and ensuring smooth check-ins and account updates for a welcoming gym environment.

You will support in maintaining a clean club, answer questions, and help resolve member issues with a positive, customer-focused attitude.