2nd Shift Ops Lead: Production, Quality & Improvement

Communications Test Design Inc; Charlestown, Northern (IN, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Monthly incentive bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is seeking a Sr Operations Supervisor to oversee 2nd shift production, safety, and quality across production lines, ensuring metrics and policies are met. The role emphasizes hands-on leadership, coaching, and cross-functional collaboration in a fast-paced environment.

The ideal candidate brings proven leadership with experience in high-volume operations, SAP and Lean Six Sigma knowledge, and a track record of applying improvements while maintaining a positive, engaged workforce.

Qualifications

• 2–5+ years leadership experience in a high-volume, fast-paced environment.
• Technical degree or certification preferred.
• Proven SAP experience and Lean Six Sigma knowledge.
• Strong problem-solving, communication, and organizational skills.
• Willingness to work overtime, including weekends when needed.

Responsibilities

• Supervise and lead 2nd shift operations team, including supervisors and hourly employees
• Supervise production and technical activity of production lines
• Monitor departmental performance metrics to ensure production requirements are met
• Provide the first level of support for escalated issues during shifts
• Train, motivate, and support staff in procedures and expectations
• Coach staff on performance and document findings with positive reinforcement
• Complete attendance and payroll requirements
• Prepare and administer daily performance feedback and reporting
• Foster a culture of accountability, engagement, and teamwork
• Ensure daily production goals are met or exceeded
• Monitor workflow and adjust resources to maintain efficiency
• Implement and enforce company policies, safety standards
• Maintain high-quality standards and compliance with customer requirements
• Review Pareto charts and quality metrics to drive improvements
• Support audits and ensure zero non-conformances
• Identify process improvements and implement solutions
• Collaborate with shifts and departments for consistency
• Prepare and deliver shift performance reports to management
• Communicate with corporate program managers and stakeholders

Skills

Leadership

Problem solving

Communication

Lean Six Sigma

SAP Experience

KPI management

Training & mentoring

Attention to detail

Excel skills

Customer interaction

Education

Technical degree or certification preferred

Tools

SAP

Job description

CTDI is seeking a Sr Operations Supervisor to oversee 2nd shift production, safety, and quality across production lines, ensuring metrics and policies are met. The role emphasizes hands-on leadership, coaching, and cross-functional collaboration in a fast-paced environment.

The ideal candidate brings proven leadership with experience in high-volume operations, SAP and Lean Six Sigma knowledge, and a track record of applying improvements while maintaining a positive, engaged workforce.