24x7 NOC Engineer: Global IP & Network Support

Transaction Network Services; Pennsylvania; Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Transaction Network Services in Pennsylvania seeks a skilled NOC/IP Desk engineer to support the stability of the Financial Markets infrastructure. The role involves large-scale TCP/IP networks, VPNs, MPLS, and hands-on device configuration with Cisco, Arista and Juniper gear.

You will triage incidents, work with the Technical Support Group as second-level escalation, and ensure service quality for TNS customers in a financial markets context.

Qualifications

• TCP/IP and routing protocols knowledge required.
• Strong experience with large-scale TCP/IP, VPN, MPLS networks.
• Hands-on configuration of Cisco, Arista, Juniper routers/switches.
• ITIL change-management process familiarity.
• Experience in a financial markets support environment is a plus.

Responsabilités

• Provide support for global large-scale TCP/IP, VPN, MPLS networks.
• Hands-on configuration and troubleshooting of Cisco, Arista and Juniper devices.
• Raise and triage incidents using the ticketing system.
• Coordinate with NOC engineers to resolve incidents quickly.
• Provide 24x7 on-call escalation on a rotation basis.

Connaissances

TCP/IP knowledge

OSPF/BGP/RIP/IS-IS

Cisco/Arista/Juniper configuration

Incident management

Customer facing communication

Multitasking

NOC experience

Financial Markets knowledge

Formation

Bachelor's degree in CS/IS/Engineering

Outils

Cisco IOS

Arista EOS

Juniper JunOS

Microsoft Office / Visio

Description du poste

Transaction Network Services in Pennsylvania seeks a skilled NOC/IP Desk engineer to support the stability of the Financial Markets infrastructure. The role involves large-scale TCP/IP networks, VPNs, MPLS, and hands-on device configuration with Cisco, Arista and Juniper gear.

You will triage incidents, work with the Technical Support Group as second-level escalation, and ensure service quality for TNS customers in a financial markets context.