24/7 Mitigation Services Coordinator

sirestoration; Arbutus (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary and incentive bonus

Paid holidays, vacation, and personal time

Health insurance – company contributes 25%

Dental & vision insurance

401k plan with company contributions

Aflac plans available

Job summary

sirestoration, based in Baltimore, is looking for an Administrative Coordinator to join their fast-growing team. This position involves answering customer calls, scheduling crews, reviewing job reports, and updating clients on job progress.

The ideal candidate will have strong customer service skills, excellent communication abilities, and the capacity to multitask. Benefits include competitive salary, health insurance, and a 401k plan with contributions.

Qualifications

• Mitigation industry experience strongly preferred.
• Construction/repairs experience is a plus.
• Self-motivated and able to multitask.
• Must pass background check and random drug tests.

Responsibilities

• Answer customer calls and gather required information.
• Enter jobs into the system and schedule crews.
• Review reports and update notes in multiple databases.
• Assist with on-call after-hours calls as needed.
• Update clients on job progress and resolve concerns.

Skills

Customer service skills

Ability to handle stressful situations

Attention to detail

Strong communication skills

Strong computer skills, Microsoft Office

Bilingual

Education

High school diploma or higher education

Job description

sirestoration, based in Baltimore, is looking for an Administrative Coordinator to join their fast-growing team. This position involves answering customer calls, scheduling crews, reviewing job reports, and updating clients on job progress.

The ideal candidate will have strong customer service skills, excellent communication abilities, and the capacity to multitask. Benefits include competitive salary, health insurance, and a 401k plan with contributions.