Mitigation & Restoration Coordinator (On-Call Weekends)

sirestoration; Arbutus (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays, Vacation, and Personal Time

Health Insurance – company contributes $150 per month

401k plan with company contributions

Job summary

SI Restoration in Arbutus, MD is looking for a Mitigation Coordinator to handle customer calls and job intakes. The ideal candidate will have mitigation industry experience and excellent customer service skills.

This position includes various responsibilities such as entering job information and scheduling crews. Benefits include health insurance, paid holidays, and a competitive salary with commissions.

Qualifications

• Mitigation industry experience is strongly preferred.
• Must be able to handle stressful situations.
• Excellent communication skills required.

Responsibilities

• Answer customer calls and gather required information.
• Enter jobs into the system and schedule crews.
• Update clients on job progress and resolve concerns.

Skills

Customer Service Skills

Mitigation Industry Experience

Detail Oriented

Strong Communication Skills

Technology Skills (Microsoft Office)

Education

High School Diploma or Higher

Job description

SI Restoration in Arbutus, MD is looking for a Mitigation Coordinator to handle customer calls and job intakes. The ideal candidate will have mitigation industry experience and excellent customer service skills.

This position includes various responsibilities such as entering job information and scheduling crews. Benefits include health insurance, paid holidays, and a competitive salary with commissions.