24/7 Fleet Breakdown Dispatcher

Cox Enterprises; Delaware; On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Bonus/incentive plans

Work-life balance

Comprehensive healthcare

401(k) with company match

Professional development

Parental leave & fertility coverage

Adoption assistance

Pet insurance

Employee discounts

Job summary

Cox Enterprises is seeking a Breakdown Coordinator for Cox Fleet. You will coordinate and manage the logistics of fleet events, ensuring timely dispatch of service providers and clear communication with customers.

Work hours vary to maintain market coverage in a 24/7/365 environment. Minimum requirements include a high school diploma or GED and 3 years of dispatching experience in breakdown or tire maintenance, with strong multitasking skills and knowledge of dispatch processes.

Qualifications

• Requires a high school diploma or GED with 3 years of dispatching experience in breakdown/maintenance.
• Knowledge of dispatching and multitasking in a 24/7 environment is essential.

Responsibilities

• Coordinate and manage fleet events and assignments.
• Verify authorization to dispatch events.
• Assign nearest service provider for repairs.
• Communicate ETA to customers and adapt to customer requirements.
• Inform supervisor of delays or problems.
• Address customer inquiries as they arise.

Skills

Dispatching

Logistics coordination

multitasking

Education

High School Diploma or GED

Advanced degree or certification in related discipline

Job description

Cox Enterprises is seeking a Breakdown Coordinator for Cox Fleet. You will coordinate and manage the logistics of fleet events, ensuring timely dispatch of service providers and clear communication with customers.

Work hours vary to maintain market coverage in a 24/7/365 environment. Minimum requirements include a high school diploma or GED and 3 years of dispatching experience in breakdown or tire maintenance, with strong multitasking skills and knowledge of dispatch processes.