24/7 Emergency Dispatcher — Calm, Precise Communicator

County Emergency Communications; Tiff City (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

County Emergency Communications is seeking an 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will manage calls, confirm locations, and relay information while coordinating multiple systems.

Applicants should have a high school diploma and strong typing, listening, and communication skills. Shift work, overtime, and requirements may vary by agency and appointment type.

Qualifications

• High school diploma or equivalent required or typical.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Useful skills: accurate typing, active listening, clear speech, basic computer proficiency, organizing information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as things change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing accuracy

Active listening

Clear speech

Calm under pressure

Computer proficiency

Education

High school diploma or equivalent

Job description

County Emergency Communications is seeking an 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will manage calls, confirm locations, and relay information while coordinating multiple systems.

Applicants should have a high school diploma and strong typing, listening, and communication skills. Shift work, overtime, and requirements may vary by agency and appointment type.