24/7 Data Center Technician — On-Site & Travel

Amazon Inc.; New Carlisle (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Amazon Inc. is seeking a Data Center Technician to help maintain the heartbeat of our global cloud infrastructure. You will install equipment, repair hardware and networks, and respond to incidents to keep services available around the world.

This is a 24/7 on-site role requiring travel within and outside the regional work area, the ability to work independently or with a team, and flexibility for night and weekend shifts.

Qualifications

• Must be able to work independently and in a team.
• Strong prioritization, organizational, and communication skills.
• Ability to react quickly to issues in a data center environment.

Responsibilities

• Perform server rack installations, hardware break-fix on components, troubleshoot network issues, and respond to incidents impacting service availability.
• Serve as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on-call duties and participate in scheduled maintenance and change management activities.
• Contribute to documentation and process improvement initiatives based on analysis of operational issues.
• Help train and onboard new team members.

Skills

Teamwork

Communication

Organizational skills

Prioritization

Job description

Amazon Inc. is seeking a Data Center Technician to help maintain the heartbeat of our global cloud infrastructure. You will install equipment, repair hardware and networks, and respond to incidents to keep services available around the world.

This is a 24/7 on-site role requiring travel within and outside the regional work area, the ability to work independently or with a team, and flexibility for night and weekend shifts.