Cloud Data Center Technician - 24/7 Onsite Ops

Amazon Web Services (AWS); Texas; On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain server infrastructure and ensure high uptime across AWS data centers.

You will install, repair, and troubleshoot hardware, manage network issues, and respond to incidents in a fast-paced, 24/7 environment. You will travel between data centers, participate in on-call rotations, and contribute to documentation and process improvements while collaborating with engineers, vendors, and contractors to keep services running

Qualifications

• 1+ years hardware troubleshooting and repair experience.
• 1+ years networking experience.
• High school diploma or equivalent.
• Willingness to work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Perform server rack installations and hardware break-fix.
• Troubleshoot network issues and respond to operational incidents.
• Serve as primary contact for internal and external stakeholders.
• Participate in on-call duties and maintenance/change management.
• Contribute to documentation and process improvements.
• Assist in training and onboarding new team members.

Skills

Hardware troubleshooting

Networking experience

Shift work

Documentation

Education

High school diploma

Associate degree or technical certification

Tools

PCIe knowledge

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to maintain server infrastructure and ensure high uptime across AWS data centers.

You will install, repair, and troubleshoot hardware, manage network issues, and respond to incidents in a fast-paced, 24/7 environment. You will travel between data centers, participate in on-call rotations, and contribute to documentation and process improvements while collaborating with engineers, vendors, and contractors to keep services running