Data Center Technician — 24/7 Cloud Infra, Travel & On-Call

Amazon Web Services (AWS); Santa Clara (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Technician to join our global infrastructure team in California. You will install hardware, troubleshoot servers and networks, and respond to incidents to keep data centers running 24/7.

The role requires travel between data centers and potential assignment to developing facilities as needed. You will work with a diverse team of engineers, supply chain specialists, and security experts to maintain safety and reliability while meeting 24/7

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking experience

Driver’s license

Education

High school diploma

Job description

Amazon Web Services (AWS) is seeking a Data Center Technician to join our global infrastructure team in California. You will install hardware, troubleshoot servers and networks, and respond to incidents to keep data centers running 24/7.

The role requires travel between data centers and potential assignment to developing facilities as needed. You will work with a diverse team of engineers, supply chain specialists, and security experts to maintain safety and reliability while meeting 24/7