24/7 Data Center Technician - Hardware & Network

Amazon; Stafford (VA); Sur place; USD 37 000 - 66 000; Plein temps

Résumé du poste

Amazon Web Services (AWS) is seeking a Data Center Technician to support customers at multiple site locations. The role reports to a site location and helps ensure availability and reliability of data center operations.

The job involves hardware and network diagnostics, installation of equipment, documentation, and on-call rotation in a 24/7 environment. Physical requirements include lifting up to 40 pounds and some regional travel.

Qualifications

• 1+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsabilités

• Meet SLAs for assigned trouble tickets via directed workflow.
• First line touch point for hardware troubleshooting and technical issues.
• Perform regular server hardware repairs (drives, motherboards, etc.).
• Carry out routine network, server hardware and OS repairs.
• Work with cross-functional teams to complete routine work.

Connaissances

Hardware troubleshooting

Networking experience

Formation

High school diploma

Description du poste

Amazon Web Services (AWS) is seeking a Data Center Technician to support customers at multiple site locations. The role reports to a site location and helps ensure availability and reliability of data center operations.

The job involves hardware and network diagnostics, installation of equipment, documentation, and on-call rotation in a 24/7 environment. Physical requirements include lifting up to 40 pounds and some regional travel.