24/7 Data Center Technician — Cloud Infra & Hardware

Amazon; Wink (TX); On-site; USD 41,000 - 74,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Data Center Technician to join its global infrastructure team. You will install servers, diagnose hardware and network issues, and perform on-call duties to ensure service availability across data centers worldwide.

Join a diverse team of engineers and operations professionals, contributing to safe, efficient data center operations and continuous improvement initiatives while supporting 24/7 shift coverage.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• 1+ years of computer networking experience.
• Experience with Linux operating systems.
• Ability to lift and rack equipment up to 40 pounds.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Networking

Linux

Hardware troubleshooting

On-call support

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Linux operating systems

Job description

Amazon Web Services (AWS) seeks a Data Center Technician to join its global infrastructure team. You will install servers, diagnose hardware and network issues, and perform on-call duties to ensure service availability across data centers worldwide.

Join a diverse team of engineers and operations professionals, contributing to safe, efficient data center operations and continuous improvement initiatives while supporting 24/7 shift coverage.