24/7 Cloud Data Center Technician — Infra Operations

Amazon Web Services (AWS); Frederick (MD); On-site; USD 41,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. seeks a Data Center Technician to support AWS infrastructure across multiple data centers. You will perform server rack installations, hardware diagnostics, and network troubleshooting to ensure high availability and reliability for customers worldwide.

The role requires on-call rotations and shift work, with travel to active data center sites as needed. You will collaborate with engineers, security experts, and operations teams to maintain safety, efficiency, and

Qualifications

• Experience in computer networking.
• Experience with computer hardware troubleshooting and repair.
• Can lift and rack equipment up to 40 pounds.

Responsibilities

• Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Networking experience

Hardware troubleshooting

Rack equipment

Job description

Amazon Data Services, Inc. seeks a Data Center Technician to support AWS infrastructure across multiple data centers. You will perform server rack installations, hardware diagnostics, and network troubleshooting to ensure high availability and reliability for customers worldwide.

The role requires on-call rotations and shift work, with travel to active data center sites as needed. You will collaborate with engineers, security experts, and operations teams to maintain safety, efficiency, and