Onsite Cloud Data Center Technician — 24/7 Ops

Amazon; Town of Sweden (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Amazon is seeking a Data Center Technician to join its Infrastructure Operations team. The role involves diagnosing and repairing hardware and network issues, and supporting data center IT infrastructure across AWS regions.

You will handle escalations, work rotating shifts, and contribute to keeping cloud services reliable. You’ll troubleshoot a range of equipment and collaborate with cross-functional teams to solve complex problems, with a focus on safety, efficiency, and uptime in a

Qualifications

• 1+ years of technical experience is required.
• Ability to troubleshoot server hardware issues.

Responsibilities

• Diagnosing hardware and network problems followed by physical repairs.
• Troubleshooting events within SLAs.
• Performing root cause analysis of equipment failures.
• Manual handling and lifting of equipment may be required.
• Working rotating shifts (morning/night) and weekends to maintain 24/7 data center operations.

Skills

Technical experience

Troubleshooting

Teamwork

Time management

Lift up to 18kg

EU driving license

Job description

Amazon is seeking a Data Center Technician to join its Infrastructure Operations team. The role involves diagnosing and repairing hardware and network issues, and supporting data center IT infrastructure across AWS regions.

You will handle escalations, work rotating shifts, and contribute to keeping cloud services reliable. You’ll troubleshoot a range of equipment and collaborate with cross-functional teams to solve complex problems, with a focus on safety, efficiency, and uptime in a