24/7 911 Dispatcher – Calm, Precise, Lifesaving

County Emergency Communications; Three Oaks (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Three Oaks, Michigan is seeking 911 Emergency Dispatchers to connect callers with public safety responders. You may handle emergency and nonemergency calls, verify locations, and coordinate police, fire, or medical units according to agency procedures.

The role requires calm communication, strong listening, and the ability to manage multiple systems. Candidates typically have a high school diploma, typing speed, and the capacity to work shifts including nights

Qualifications

• High school diploma or GED commonly required; some agencies recruit entry-level applicants.
• Typing, listening, clear speech, and basic computer skills are useful for this role.
• Testing scores, experience, and training deadlines vary by agency and position.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or GED

Job description

County Emergency Communications in Three Oaks, Michigan is seeking 911 Emergency Dispatchers to connect callers with public safety responders. You may handle emergency and nonemergency calls, verify locations, and coordinate police, fire, or medical units according to agency procedures.

The role requires calm communication, strong listening, and the ability to manage multiple systems. Candidates typically have a high school diploma, typing speed, and the capacity to work shifts including nights