0000 Facility - Administrative Clerk

Ascension Saint Thomas Behavioral Health Hospital; Nashville (TN); On-site; USD 28,000 - 38,000; Full time

Job summary

Ascension Saint Thomas Behavioral Health Hospital is seeking a detail‑oriented front desk clerk to support a busy reception area. The role involves greeting visitors, directing them, answering and routing calls, and maintaining security protocols at the entry.

The position also includes handling mail, filing, and basic administrative tasks to ensure smooth daily operations within the facility. A high school diploma or equivalent is required.

Qualifications

• Front desk and reception duties
• Greeting visitors and directing them appropriately
• Answering and transferring calls, or taking messages
• Managing mail and general office tasks
• Maintaining security procedures for visitors

Responsibilities

• Handle front office reception and administrative tasks
• Greet visitors, vendors and guests and direct them
• Notify staff of arrivals and monitor visitor logbook
• Maintain security by following procedures and issuing badges if required
• Track inventory and coordinate with supply vendors for office stock
• Answer calls, transfer or take messages and provide information
• Sort, mail, file and update paper and electronic documents
• Perform other duties as assigned

Skills

Front desk reception

Customer service

Telephone handling

Document filing

Education

High School diploma or equivalent

Job description

Purpose Statement

Perform general clerical duties in accordance with the office procedures of the facility.

Purpose Statement

Perform general clerical duties in accordance with the office procedures of the facility.

Essential Functions

• Responsible for handling front office receptionand general administrative duties.
• Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.
• Notify facility personnel of visitor’s arrival.
• Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Keep track of inventory and work with supply vendors to ensure a well-stocked office.
• Answer and transfer telephone calls or take messages.
• Handle facility inquiries and provide general information.
• Sort and deliver incoming mail and send outgoing mail.
• Copy, file and update paper and electronic documents.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High School diploma or equivalent required.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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