SaaS Customer Success Executive — Hybrid/Remote

Vispera

Fatih

Hybrid

TRY 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Hybrid Work Option

Meal Card

Continuous Learning and Development Opportunities

In‑House Events and Team‑Building Activities

Job summary

A leading tech company in Turkey is seeking a Customer Success Executive to build and maintain long-term relationships with clients. You will ensure customer satisfaction by monitoring projects and providing support for day-to-day product usage. The ideal candidate has over 3 years of experience in Customer Success or Account Management with strong communication skills in English. The position offers hybrid work options and various perks including a meal card and continuous development opportunities.

Qualifications

3+ years of experience in Customer Success, Account Management, or client-facing roles in software/technology/SaaS companies.
Excellent communication skills with clients from diverse backgrounds.
Strong customer-focused approach and ability to drive engagement.

Responsibilities

Build and maintain relationships as the first point of contact for customer accounts.
Monitor ongoing projects to ensure customer satisfaction.
Support customers in using products effectively and overcoming challenges.
Collaborate with technical teams to convey and implement customer requests.