Remote German-Speaking Customer Success Specialist

Cross Border Talents; İzmit; On-site; TRY 1,598,295 - 2,131,060; Full time

Benefits offered by this job

Work-life balance support

Health and lifestyle benefits

International environment

Job summary

Cross Border Talents is looking for a customer service representative to build and maintain strong relationships with German-speaking customers. The role requires proficiency in German (C2) and English (C1) along with excellent communication skills. You will be responsible for answering inquiries, following up on cases, and identifying recurring issues.

This is a fully remote position, offering work-life balance support and health benefits. If you are passionate about helping people, apply now!

Qualifications

• Fluent in German and English, both spoken and written.
• Ability to communicate effectively with customers.
• Empathetic and able to resolve customer issues.

Responsibilities

• Answer customer inquiries in German.
• Follow up on open cases.
• Identify recurring problems.

Skills

German C2

English C1

Excellent communication

Empathy

Job description

Cross Border Talents is looking for a customer service representative to build and maintain strong relationships with German-speaking customers. The role requires proficiency in German (C2) and English (C1) along with excellent communication skills. You will be responsible for answering inquiries, following up on cases, and identifying recurring issues.

This is a fully remote position, offering work-life balance support and health benefits. If you are passionate about helping people, apply now!