Remote German-Speaking Customer Support Specialist

Cross Border Talents; Isparta Merkez; On-site; TRY 1,363,636 - 2,045,454; Full time

Benefits offered by this job

Friendly international culture

Continuous learning opportunities

Remote work from Turkey

Job summary

Cross Border Talents is seeking a motivated Customer Support Representative to assist our German-speaking clients in having a seamless experience. This role involves handling customer interactions through phone, chat, and email, ensuring each case is documented accurately, and collaborating with internal teams to provide effective solutions.

Ideal candidates will be fluent in German (C2) and English (C1). We offer a friendly international work culture, the flexibility of remote work from Turkey, and continuous learning opportunities.

Qualifications

• Fluent in German (C2) and English (C1) required.
• Excellent listening and problem-solving skills.
• Demonstrated reliability and customer orientation.

Responsibilities

• Handle customer interactions via phone, chat, and email.
• Document each case carefully.
• Work closely with internal teams for solutions.

Skills

German C2

English C1

Listening skills

Problem-solving skills

Reliability

Customer orientation

Job description

Cross Border Talents is seeking a motivated Customer Support Representative to assist our German-speaking clients in having a seamless experience. This role involves handling customer interactions through phone, chat, and email, ensuring each case is documented accurately, and collaborating with internal teams to provide effective solutions.

Ideal candidates will be fluent in German (C2) and English (C1). We offer a friendly international work culture, the flexibility of remote work from Turkey, and continuous learning opportunities.