Remote German-Speaking Support Specialist

Cross Border Talents; Fatih; On-site; TRY 1,363,636 - 2,045,454; Full time

Benefits offered by this job

Private health insurance

Paid training and development programs

Monthly performance bonuses

Job summary

Cross Border Talents is looking for a Remote Customer Care Representative to support German-speaking clients throughout Europe. You will manage inquiries via phone, email, and chat, ensuring an excellent customer experience.

The role requires proficient German (C2) and English (C1) skills, along with strong communication abilities. Benefits include health insurance, paid training, and monthly bonuses, while enjoying a fully remote position with a flexible work schedule.

Qualifications

• Proficient in German at C2 level.
• Fluent in English at C1 level.
• Strong written and verbal communication skills.

Responsibilities

• Respond promptly to customer questions and concerns.
• Investigate and resolve technical or service-related issues.
• Keep accurate case records in CRM tools.
• Collaborate with internal departments for escalations.

Skills

German C2

English C1

Strong communication skills

Customer-oriented

Tech-savvy

Job description

Cross Border Talents is looking for a Remote Customer Care Representative to support German-speaking clients throughout Europe. You will manage inquiries via phone, email, and chat, ensuring an excellent customer experience.

The role requires proficient German (C2) and English (C1) skills, along with strong communication abilities. Benefits include health insurance, paid training, and monthly bonuses, while enjoying a fully remote position with a flexible work schedule.