Remote German-Speaking Customer Success Specialist

Cross Border Talents; Muratpaşa; On-site; TRY 40,000 - 60,000; Full time

Benefits offered by this job

Remote work from anywhere in Turkey

Monthly incentives and bonuses

Career development and coaching

Job summary

Cross Border Talents is seeking a proactive individual to help our German clients maximize the value of our services. In this role, you will manage relationships with German customers and provide essential support, onboarding guidance, and problem-solving assistance.

The ideal candidate will have a strong proficiency in German (C2) and English (C1), alongside excellent service orientation and organizational skills. The position offers remote work from anywhere in Turkey, along with monthly incentives and career development opportunities.

Qualifications

• Strong proficiency in German (C2) and English (C1).
• Excellent service mindset and organization skills.

Responsibilities

• Manage relationships with German customers.
• Monitor satisfaction metrics.
• Resolve service challenges quickly.

Skills

German C2

English C1

Service mindset

Organizational skills

Job description

Cross Border Talents is seeking a proactive individual to help our German clients maximize the value of our services. In this role, you will manage relationships with German customers and provide essential support, onboarding guidance, and problem-solving assistance.

The ideal candidate will have a strong proficiency in German (C2) and English (C1), alongside excellent service orientation and organizational skills. The position offers remote work from anywhere in Turkey, along with monthly incentives and career development opportunities.