Remote German-Speaking Customer Success Partner

Cross Border Talents; Sur; On-site; TRY 909,091 - 1,363,636; Full time

Benefits offered by this job

Structured onboarding

Coaching

Great work atmosphere

Benefits

Job summary

Cross Border Talents is seeking a Customer Success Agent to assist our German customers with their service needs from the comfort of their home in Turkey. This role involves managing customer concerns, providing timely information, and maintaining a high level of professionalism.

The ideal candidate possesses strong German and English language skills (C2 and C1 respectively), along with excellent interpersonal and analytical abilities. Join a supportive team dedicated to delivering great customer experiences.

Qualifications

• Proficient in German and English with strong communication skills.
• Excellent interpersonal and analytical skills.
• Ability to work collaboratively in a team.

Responsibilities

• Manage customer concerns and follow up.
• Provide accurate information across channels.
• Maintain a high standard of professionalism.

Skills

C2 proficiency in German

C1 proficiency in English

Interpersonal skills

Analytical skills

Customer-oriented mindset

Job description

Cross Border Talents is seeking a Customer Success Agent to assist our German customers with their service needs from the comfort of their home in Turkey. This role involves managing customer concerns, providing timely information, and maintaining a high level of professionalism.

The ideal candidate possesses strong German and English language skills (C2 and C1 respectively), along with excellent interpersonal and analytical abilities. Join a supportive team dedicated to delivering great customer experiences.