Remote German-Speaking Customer Support Specialist

Cross Border Talents; Çanakkale; On-site; TRY 1,363,636 - 2,272,727; Full time

Benefits offered by this job

Fully remote role

Paid training

Competitive salary

Monthly bonus

Health and lifestyle benefits

Job summary

Cross Border Talents is seeking a remote customer service representative for German-speaking clients. You'll handle inquiries through phone, email, and chat while ensuring outstanding service standards.

The ideal candidate is fluent in German (C2) and English (C1) and has a background in customer service. This fully remote role offers competitive salary, paid training, and health benefits, allowing you to thrive while working from beautiful Turkey.

Qualifications

• Fluent in German C2 and English C1.
• Preferred experience in customer service or contact center.
• Based in Turkey.

Responsibilities

• Resolve account, billing, and general service queries.
• Escalate complex cases to higher-level support.
• Keep accurate records in CRM.
• Contribute to continuous service improvement.

Skills

German C2

English C1

Customer-service experience

Job description

Cross Border Talents is seeking a remote customer service representative for German-speaking clients. You'll handle inquiries through phone, email, and chat while ensuring outstanding service standards.

The ideal candidate is fluent in German (C2) and English (C1) and has a background in customer service. This fully remote role offers competitive salary, paid training, and health benefits, allowing you to thrive while working from beautiful Turkey.