Remote German-Speaking Customer Relations Associate

Cross Border Talents; Ortahisar; On-site; TRY 30,000 - 45,000; Full time

Benefits offered by this job

Ongoing training and mentoring

Inclusive international team

Job summary

Cross Border Talents is looking for a proactive Customer Relations Associate to provide outstanding support to German-speaking customers. This fully remote role allows you to work from anywhere in Turkey. You will handle customer communications, manage cases using CRM tools, and improve service delivery standards.

The ideal candidate is fluent in German (C2) and English (C1), with strong organizational skills and a knack for problem-solving. Join our inclusive international team and contribute to our global customer experience!

Qualifications

• Fluent in German (C2) and English (C1).
• Excellent attention to detail and problem-solving skills.
• Strong organizational capabilities.

Responsibilities

• Handle customer communication through all channels.
• Manage cases efficiently using CRM tools.
• Identify recurring issues and propose improvements.
• Deliver service aligned with company standards.

Skills

German (C2)

English (C1)

Attention to detail

Problem-solving ability

Strong organizational skills

Job description

Cross Border Talents is looking for a proactive Customer Relations Associate to provide outstanding support to German-speaking customers. This fully remote role allows you to work from anywhere in Turkey. You will handle customer communications, manage cases using CRM tools, and improve service delivery standards.

The ideal candidate is fluent in German (C2) and English (C1), with strong organizational skills and a knack for problem-solving. Join our inclusive international team and contribute to our global customer experience!