Remote German-Speaking Client Relations Specialist

Cross Border Talents; Kütahya Merkez; On-site; TRY 1,331,912 - 2,131,060; Full time

Benefits offered by this job

Career progression

Paid training

Supportive multicultural team

Job summary

Cross Border Talents is looking for a customer support representative to assist German-speaking clients with enthusiasm and professionalism. This role is 100% remote and allows you to work independently from anywhere in Turkey. You will manage requests, provide updates, and collaborate with teams to resolve cases.

The ideal candidate has strong language skills, preferably with some service experience, and remains friendly under pressure.

Qualifications

• Fluent in German (C2) and English (C1).
• Experience in customer service preferred.
• Ability to remain friendly and calm under pressure.

Responsibilities

• Manage incoming requests in German and English.
• Provide timely updates and clear communication.
• Collaborate with internal teams to resolve customer cases.

Skills

C2 German

C1 English

Customer service skills

Job description

Cross Border Talents is looking for a customer support representative to assist German-speaking clients with enthusiasm and professionalism. This role is 100% remote and allows you to work independently from anywhere in Turkey. You will manage requests, provide updates, and collaborate with teams to resolve cases.

The ideal candidate has strong language skills, preferably with some service experience, and remains friendly under pressure.