Jr. E-Commerce Key Account Specialist

Laboratoires Pierre Fabre; Ümraniye; On-site; TRY 300,000 - 600,000; Full time

Benefits offered by this job

Family support options

Gift vouchers

Multisport partnership — Macfit

Birthday leave

Job summary

Pierre Fabre Laboratories in Istanbul is seeking a passionate Jr. E-Commerce Key Account Specialist to manage key e-commerce accounts end to end, from sell-in to collections.

You will collaborate with Marketing, Supply Chain and Finance to drive growth and profitability across markets. Ideal candidates have 1–2 years of e-commerce experience, strong analytics, English fluency, and excellent stakeholder management in an international environment.

Qualifications

• Minimum 1–2 years of experience in e-commerce.
• Strong analytical and problem-solving abilities with a data-driven mindset.
• Excellent cross-functional and stakeholder management capabilities.
• Ability to work in an international environment.
• Proficiency with digital analytics tools.
• Excellent English communication.

Responsibilities

• Sell-in and stock planning with key e-commerce accounts to prevent out-of-stocks and hit targets.
• Develop and implement e-commerce campaign strategies to boost conversions.
• Track sell-out, market share and competitor activity to drive actions.
• Represent the company and strengthen relationships through visits in Istanbul and other cities.
• Plan, allocate and track the sales and campaign budget for efficiency.
• Ensure customer payments are collected and manage checks/guarantees.
• Collaborate with Marketing, Supply Chain and Finance and prepare regular reports.
• Drive growth and profitability of e-commerce accounts.
• Develop and execute joint e-commerce business plans with related customers.

Skills

Analytical skills

Problem-solving

Data-driven mindset

Project management

Stakeholder management

Cross-functional teamwork

English communication

Job description

Founded in 1951 by visionary pharmacist and entrepreneur Pierre Fabre, Pierre Fabre Laboratories is the world’s second-largest dermo-cosmetics company and one of Europe’s leading pharmaceutical laboratories. Its Dermo-Cosmetics & Personal Care portfolio includes renowned international brands such as Eau Thermale Avène, Ducray, Klorane, A-Derma, René Furterer, Même Cosmetics, Darrow, and Elgydium. The company’s Medical Care activities span five main therapeutic areas: oncology, dermatology, rare diseases, primary care, and family health care. The Group reinvests a significant portion of its revenue into social responsibility initiatives through the Pierre Fabre Foundation and is Ecocert “Excellence” certified.

We are looking for a passionate, results-oriented and data-driven Jr. E-Commerce Key Account Specialist to join our Dermo-Cosmetics Commercial team in Istanbul.

Key Responsibilities:

In this role, you will manage our key e-commerce accounts end to end, from sell-in and stock planning to campaign execution, sell-out growth and collections, to deliver the company’s sales targets.

• Sell-in: Manage sell-in and stock planning with key e-commerce accounts to prevent out-of-stocks and achieve sales targets.
• E-commerce Campaign Planning: Developing creative and effective campaign strategies to increase conversion rates.
• Sell-out: Track sell-out, market share and competitor activity, and turn insights into actions that maximize sell-out performance.
• Customer Management: Representing the company and strengthening customer relationships through regular customer visits in Istanbul and other cities.
• Budget Management: Plan, allocate and track the sales and campaign budget to ensure efficient use and a positive return.
• Payment & Collection Follow-up: Ensure customer payments are collected before due dates and manage checks and letters of guarantee.
• Cross-functional Collaboration & Reporting: Work closely with Marketing, Supply Chain and Finance teams, and prepare regular sales, stock and campaign performance reports.
• Account Growth & Profitability: Drive growth and profitability of the e-commerce accounts.
• Joint Business Planning: Develop and ensure proper execution of joint e-commerce business plans for related customers.

What We're Looking For

• Minimum 1-2 years of experience, preferable in e-commerce.
• Excellent analytical and problem-solving skills with a data-driven mindset.
• Strong project management and stakeholder management capabilities.
• Ability to work effectively in a cross-functional and international environment.
• Knowledge of digital analytics tools.
• Excellent communication skills in English.

What We Offer?

• The opportunity to build your career within one of the world's leading pharmaceutical and dermo-cosmetics companies and be part of an international organization that supports learning, development, and growth.
• The opportunity to contribute to a company that creates a positive social impact through the Pierre Fabre Foundation, helping transform business success into meaningful social responsibility initiatives around the world.
• Choose one of the extra benefits: family support options / gift vouchers
• Multisport partnership - employer-supported access to many gyms including Macfit
• Birthday leave to celebrate your special day