German Customer Support Specialist - Remote & Perks

Cross Border Talents; Fatih; On-site; TRY 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus

Insurance (Health & Life)

Meal Allowance

Job summary

Cross Border Talents is seeking a German-speaking Customer Support specialist in Turkey. You will be the first point of contact for clients, delivering courteous, solution-focused service across phone, email, and chat.

Requirements include German C1, English B1, and at least one year in customer service. This remote role offers competitive pay, performance bonuses, comprehensive insurance, and meal allowances while you work from home.

Qualifications

• German language proficiency at C1 level
• English at B1 level
• Minimum 1 year of customer service experience
• Ability to work remotely and manage tasks from home
• Strong communication and problem-solving skills

Responsibilities

• Assist customers via phone, email, and chat with inquiries and issues
• Provide accurate product/service information and guidance
• Maintain organized records of customer interactions
• Stay updated on policies and product changes to ensure accurate support
• Collaborate with team to improve support processes and customer satisfaction

Skills

German language

English language

Customer service

Communication

Remote work

Job description

Cross Border Talents is seeking a German-speaking Customer Support specialist in Turkey. You will be the first point of contact for clients, delivering courteous, solution-focused service across phone, email, and chat.

Requirements include German C1, English B1, and at least one year in customer service. This remote role offers competitive pay, performance bonuses, comprehensive insurance, and meal allowances while you work from home.