German Customer Support - Remote, Bonuses & Benefits

Cross Border Talents; Seyhan; Remote; TRY 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Zusammenfassung

Cross Border Talents in Turkey seeks a German-speaking Customer Support specialist. You will be the first contact for clients, delivering clear, patient, and solution-oriented assistance via phone, email, and chat.

Requirements include German C1 and English B1, at least 1 year in customer service, and the ability to work remotely. Competitive salary, performance bonuses, and comprehensive insurance are offered to support your well-being.

Qualifikationen

• German language skills at C1 level are required.
• English language skills at B1 level are required.
• Minimum 1 year of customer service experience, ideally in call centers or support roles.

Aufgaben

• Assist customers via phone, email, and chat by responding to inquiries, resolving issues, and offering general support.
• Provide clear, accurate, and helpful information about products and services.
• Manage updates, changes, and problem resolutions efficiently and professionally.
• Maintain detailed and organized records of customer interactions to ensure consistent service quality.
• Stay informed on company policies, procedures, and product updates to deliver accurate and dependable support.
• Collaborate with team members and share feedback to enhance support processes and overall customer satisfaction.

Kenntnisse

German (C1)

English (B1)

Customer service

Jobbeschreibung

Cross Border Talents in Turkey seeks a German-speaking Customer Support specialist. You will be the first contact for clients, delivering clear, patient, and solution-oriented assistance via phone, email, and chat.

Requirements include German C1 and English B1, at least 1 year in customer service, and the ability to work remotely. Competitive salary, performance bonuses, and comprehensive insurance are offered to support your well-being.