German Customer Support Specialist - Remote, Bonuses, Insurance
Cross Border Talents
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Benefits offered by this job
Job summary
Cross Border Talents is seeking a German-speaking Customer Support specialist in Turkey. You will be the first point of contact for clients, delivering professional and empathetic assistance across channels. A minimum of 1 year in customer service and fluency in German (C1) are required, with English (B1) also requested.
The role supports remote work with performance bonuses and comprehensive insurance. Join a dynamic team and help maintain high-quality service while staying informed on product
Qualifications
- German language proficiency (C1).
- English proficiency (B1).
- Minimum 1 year in customer service.
- Strong problem-solving and multitasking abilities.
- Ability to work remotely.
Responsibilities
- Assist customers via phone, email, and chat, handling inquiries and resolving issues.
- Provide clear, accurate information about products and services.
- Process updates and resolve problems efficiently and professionally.
- Maintain organized records of interactions to ensure consistent service quality.
- Stay informed on company policies and product updates to deliver dependable support.
- Collaborate with teammates to improve support processes and customer satisfaction.
Skills
Job description
Cross Border Talents is seeking a German-speaking Customer Support specialist in Turkey. You will be the first point of contact for clients, delivering professional and empathetic assistance across channels. A minimum of 1 year in customer service and fluency in German (C1) are required, with English (B1) also requested.
The role supports remote work with performance bonuses and comprehensive insurance. Join a dynamic team and help maintain high-quality service while staying informed on product
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