German Customer Support Specialist - Remote, Bonuses, Insurance
Cross Border Talents
Une candidature complète en une minute
Un CV et une lettre de motivation personnalisés, prêts à envoyer.
Avantages offerts par ce poste
Résumé du poste
Cross Border Talents is seeking a German-speaking Customer Support specialist in Turkey. You will be the first point of contact for clients, delivering professional and empathetic assistance across channels. A minimum of 1 year in customer service and fluency in German (C1) are required, with English (B1) also requested.
The role supports remote work with performance bonuses and comprehensive insurance. Join a dynamic team and help maintain high-quality service while staying informed on product
Qualifications
- German language proficiency (C1).
- English proficiency (B1).
- Minimum 1 year in customer service.
- Strong problem-solving and multitasking abilities.
- Ability to work remotely.
Responsabilités
- Assist customers via phone, email, and chat, handling inquiries and resolving issues.
- Provide clear, accurate information about products and services.
- Process updates and resolve problems efficiently and professionally.
- Maintain organized records of interactions to ensure consistent service quality.
- Stay informed on company policies and product updates to deliver dependable support.
- Collaborate with teammates to improve support processes and customer satisfaction.
Connaissances
Description du poste
Cross Border Talents is seeking a German-speaking Customer Support specialist in Turkey. You will be the first point of contact for clients, delivering professional and empathetic assistance across channels. A minimum of 1 year in customer service and fluency in German (C1) are required, with English (B1) also requested.
The role supports remote work with performance bonuses and comprehensive insurance. Join a dynamic team and help maintain high-quality service while staying informed on product
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
