German Call Center Agent — Remote & Benefits

Cross Border Talents; Çankaya; Remote; TRY 90.000 - 180.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Zusammenfassung

Cross Border Talents is hiring a German-speaking Customer Support professional to work remotely from Turkey. You will handle inquiries via phone, email, and chat, delivering accurate information and resolving issues for customers worldwide.

Ideal candidates have German at C1, English at B1, and at least 1 year in customer service, preferably in call centers. This role offers remote work from home with competitive pay and bonuses.

Qualifikationen

• German language proficiency at C1 level.
• English language proficiency at B1 level.
• At least 1 year in customer service, preferably in call centers or support roles.

Aufgaben

• Provide assistance to customers via phone, email, and chat.
• Guide users with clear, accurate information about services and products.
• Handle updates, changes, or issue resolution promptly and professionally; keep detailed records of interactions.
• Stay up to date with company policies and product updates to ensure reliable support.
• Collaborate with colleagues and share feedback to improve support processes and customer satisfaction.

Kenntnisse

German (C1)

English (B1)

Customer service

Jobbeschreibung

Cross Border Talents is hiring a German-speaking Customer Support professional to work remotely from Turkey. You will handle inquiries via phone, email, and chat, delivering accurate information and resolving issues for customers worldwide.

Ideal candidates have German at C1, English at B1, and at least 1 year in customer service, preferably in call centers. This role offers remote work from home with competitive pay and bonuses.