FIELD SALES MANAGER

Deutsche Post DHL Group; Konak; On-site; TRY 360,000 - 520,000; Full time

Job summary

Deutsche Post DHL Group in Izmir seeks a Field Sales Manager to drive revenue and growth by promoting freight services to customers. You will build long-term relationships, generate quotes, and negotiate contracts while collaborating with pricing and operations teams to meet customer expectations.

Ideal candidates have 5+ years in freight forwarding sales, strong English and Turkish, and experience with CRM systems. Local residency in İzmir is required and a driving licence is needed.

Qualifications

• University degree in Business, Logistics, or a related field
• Min 5 years of Sales experience in freight forwarding (Air/Ocean/Road)
• Excellent communication, negotiation, and presentation skills
• Good command in English and Turkish (written & spoken)
• Proficiency in CRM software
• Residence in İzmir
• B class driving licence holder with no travel restrictions
• No military obligation for male candidates

Responsibilities

• Prospecting and lead generation to expand the customer base
• Build and maintain long-term customer relationships
• Prepare and present quotes based on customer requirements
• Negotiate terms and conditions for tenders and RFQs
• Stay updated on industry trends to adapt sales strategies
• Meet or exceed sales targets
• Maintain CRM records and generate progress reports
• Collaborate with pricing and operations teams

Skills

Communication

Negotiation

Presentation

CRM software

English language

Turkish language

Problem-solving

Teamwork

Driving licence

Education

University degree in Business/Logistics

Tools

CRM software

Job description

Job Purpose

The Field Sales Manager is responsible for generating Revenue, Volume and GP by promoting and selling freight services to customers. This role requires extensive knowledge of freight logistics, excellent communication and negotiation skills, and the ability to build and maintain strong customer relationships.

Key Tasks

• Prospecting and Lead Generation: Identify potential customers and leads through market research, cold calling, networking, and other means to expand the customer base through pipeline development.
• Customer Relationship Management: Build and maintain strong and long term relationships with potential customers to understand their needs.
• Quoting: Prepare and present rates based on the customer's requirements by using default system.
• Contract Negotiation: Negotiate terms and conditions for tenders and RFQ’s, including rates and service levels
• Market Analysis: Stay updated on industry trends, competitive pricing, and market conditions to adjust sales strategies and maintain a competitive edge.
• Sales Targets: Meet or exceed sales targets set by the company to contribute to its growth and profitability.
• CRM usage and Reporting: Maintain detailed records of customer interactions, sales activities, and contracts in the CRM. Generate reports to management on sales progress.
• Collaboration: Work closely with the pricing and operations team to meet the customer's expectations.

Knowledge, Skills and Experience:

• University degree in Business, Logistics, or a related field
• Min 5 years of Sales experience in the freight forwarding industry (Airfreight, Oceanfreight and Roadfreight)
• Excellent communication, negotiation, and presentation skills
• Good command in English and Turkish (written&spoken)
• Proficiency in using sales and customer relationship management (CRM) software
• Strong problem-solving skills, self-motivated and teamwork oriented
• Knowledge of international freight regulations is a plus
• Residence in İzmir
• B class driving licence holder with no travel restrictions
• No military obligation for male candidates