STRATEGIC SALES MANAGER

Joinimagine; Konak; On-site; TRY 280,000 - 520,000; Full time

Job summary

Joinimagine seeks a Strategic Business Customer Manager to drive GP and volume growth by acquiring and developing medium and large-sized business customers within the SBC segment.

You will hunt for new opportunities, tailor logistics solutions, and deliver compelling bids while building trust with key accounts. Fluency in Turkish and English, CRM discipline, and cross-functional collaboration are essential.

Qualifications

• Bachelor’s degree required.
• 5+ years sales experience in forwarding sector.
• Knowledge of international transport (air/ocean/road freight).
• Excellent Turkish and English communication.
• Strong presentation and negotiation skills.
• Residence in İstanbul.
• No military service obligation(for male candidates).

Responsibilities

• Win, retain and grow large SBC accounts.
• Propose tailored logistics solutions based on client needs.
• Deliver proposals, quotations and bids addressing pain points and growth.
• Maintain CRM daily with sales activities.
• Onboard new clients including credit setup.
• Coordinate with Product and Route Development for retention.

Skills

Sales experience

New business acquisition

Account management

Bilingual communication

Education

Bachelor’s degree

Tools

Microsoft Office

CRM software

Job description

Job Purpose

As a Strategic Business Customer Manager, you will drive GP and volume growth through customer acquisition and development of medium and large-sized business customers within the Strategic Business Customers segment.

You will focus on proactive hunting for new opportunities, winning profitable and strategic accounts, and maximizing growth from existing customers by leveraging DHL’s full portfolio of logistics solutions.

Key Responsibilities

• Win, retain and develop large-sized business customers through sales "hunting" activities within the Strategic Business Customers (SBC) segment.
• Recommend tailored solutions based on customer needs using industry knowledge.
• Deliver compelling proposals, quotations, and bids that address customer pain points and growth ambitions.
• Build rapport and trust with (SBC) accounts by understanding their business and market dynamics.
• Support SBC accounts retention through collaboration with Product and Route Development Managers.
• Execute targeted sales campaigns aligned with market trends and DHL’s strategic priorities.

• Maintain a personal sales plan focused on new business acquisition and revenue/GP and volume growth
• Perform all aspects of the sales process and update all relevant activities in the CRM daily.
• Coordinate smooth onboarding of new clients, including credit setup and operational instructions.
• Align sales efforts with regional and product strategies.
• Support DHL’s compliance and sustainability initiatives by integrating responsible practices into sales activities

Knowledge, Skills & Experience

• 5+ years of sales experience in forwarding sector

• Knowledge of international commercial transportation (air/ocean/road freight required)
• Proven success in new business acquisition
• Experience managing medium to large, complex customer accounts
• Bachelor’s degree
• Solid PC operational knowledge along with Microsoft Office applications experience
• Excellent communicator both in Turkish and English
• Very good presentation, negotiation and persuasion skills
• Strong team player with a customer-centric and result oriented mindset
• Residence in İstanbul
• No military service obligation(for male candidates)