Dutch Customer Support - Remote in Turkey (Bonuses)

Cross Border Talents; Muratpaşa; On-site; TRY 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive Insurance

Meal Allowance

Performance Bonuses

Competitive Salary

Job summary

Cross Border Talents is hiring a Dutch-speaking Customer Support agent in Turkey. You will handle inquiries via phone, email, and chat, delivering accurate product information and resolving issues with professionalism.

The role requires Dutch at C1, English at B1, and at least 1 year of customer service experience. Remote work is available with performance bonuses and comprehensive insurance to support your well-being.

Qualifications

• Proficiency in Dutch at C1 level.
• Proficiency in English at B1 level.
• At least 1 year of customer service experience, ideally in call centers or support roles.
• Strong problem-solving, multitasking, and communication skills.
• Ability to work efficiently under pressure and manage tasks remotely.

Responsibilities

• Assist customers via phone, email, and chat by responding to inquiries, resolving issues, and offering general support.
• Provide clear, accurate, and helpful information about products and services.
• Manage updates, changes, and problem resolutions efficiently and professionally.
• Maintain detailed and organized records of customer interactions to ensure consistent service quality.
• Stay informed on company policies, procedures, and product updates to deliver accurate and dependable support.
• Collaborate with team members and share feedback to enhance support processes and overall customer satisfaction.

Skills

Dutch (C1)

English (B1)

Customer service

Problem solving

Multitasking

Communication

Job description

Cross Border Talents is hiring a Dutch-speaking Customer Support agent in Turkey. You will handle inquiries via phone, email, and chat, delivering accurate product information and resolving issues with professionalism.

The role requires Dutch at C1, English at B1, and at least 1 year of customer service experience. Remote work is available with performance bonuses and comprehensive insurance to support your well-being.