Dutch Customer Support – Remote, Bonuses & Insurance

Cross Border Talents; Çankaya; On-site; TRY 179,000 - 268,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Comprehensive insurance

Meal allowance

Job summary

Cross Border Talents is seeking a Dutch Customer Support professional in Turkey to join our global client services team. You will be the first point of contact for Dutch-speaking customers, handling inquiries with empathy and clarity while delivering high-quality support.

Ideal candidates have Dutch at C1, English at B1, and at least 1 year in customer service. This remote role offers flexible hours, performance bonuses, and comprehensive insurance to support your well-being.

Qualifications

• Proficiency in Dutch (C1 level).
• Proficiency in English (B1 level).
• Minimum 1 year of customer service experience, ideally in call centers or support roles.
• Strong problem-solving, multitasking, and communication skills.
• Ability to work efficiently under pressure and manage tasks remotely.

Responsibilities

• Assist customers via phone, email, and chat by responding to inquiries, resolving issues, and offering general support.
• Provide clear, accurate, and helpful information about products and services.
• Manage updates, changes, and problem resolutions efficiently and professionally.
• Maintain detailed and organized records of customer interactions to ensure consistent service quality.
• Stay informed on company policies, procedures, and product updates to deliver accurate and dependable support.
• Collaborate with team members and share feedback to enhance support processes and overall customer satisfaction.

Skills

Dutch proficiency

English proficiency

Customer service experience

Problem solving

Multitasking

Communication skills

Remote work ability

Job description

Cross Border Talents is seeking a Dutch Customer Support professional in Turkey to join our global client services team. You will be the first point of contact for Dutch-speaking customers, handling inquiries with empathy and clarity while delivering high-quality support.

Ideal candidates have Dutch at C1, English at B1, and at least 1 year in customer service. This remote role offers flexible hours, performance bonuses, and comprehensive insurance to support your well-being.