Dutch Customer Support Specialist - Remote & Growth Ready

Cross Border Talents; Konak; On-site; TRY 134,000 - 268,000; Full time

Benefits offered by this job

Performance bonus

Comprehensive insurance

Meal allowance

Remote work

Job summary

Cross Border Talents is seeking a Dutch Customer Support Specialist for Turkey. You will handle inquiries via phone, email and chat, delivering empathetic, accurate, and timely assistance to Dutch-speaking customers while maintaining high satisfaction.

Fluency in Dutch (C1/C2) and English (B2) is required, along with a proactive, adaptable mindset and keen problem-solving skills. This remote role offers performance bonuses, comprehensive insurance, meal allowances, and flexible work from home

Qualifications

• Language: Fluent Dutch (C1/C2) and English (B2).
• Eligibility: EU citizenship or Turkish residency.
• Skills: Strong analytical, creative and communication abilities.
• Mindset: Professional, detail-oriented and proactive.

Responsibilities

• Support customers through phone, email and chat with high-quality service.
• Provide accurate information about products and services.
• Assist with account changes and basic technical troubleshooting.
• Maintain organized records of customer interactions.

Skills

Dutch fluency (C1/C2)

English (B2)

Analytical

Communication

Job description

Cross Border Talents is seeking a Dutch Customer Support Specialist for Turkey. You will handle inquiries via phone, email and chat, delivering empathetic, accurate, and timely assistance to Dutch-speaking customers while maintaining high satisfaction.

Fluency in Dutch (C1/C2) and English (B2) is required, along with a proactive, adaptable mindset and keen problem-solving skills. This remote role offers performance bonuses, comprehensive insurance, meal allowances, and flexible work from home