Remote Dutch Customer Support Specialist

Cross Border Talents; Fatih; On-site; TRY 335,000 - 502,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Comprehensive insurance

Meal allowance

Remote work

Job summary

Cross Border Talents in Turkey is seeking a Dutch-speaking Customer Support specialist to join our global team. You will handle inquiries via phone, email, and chat, delivering friendly, accurate assistance.

The role requires Dutch C1 and English at least B1, plus at least one year in customer support. Remote work from Turkey with competitive pay, bonuses, health and life insurance, and a daily meal allowance.

Qualifications

• Dutch language proficiency required (C1).
• English proficiency required (B1).
• At least 1 year in customer service roles.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers via phone, email and chat with inquiries, issues, and general support.
• Provide clear, accurate, and helpful information about products and services.
• Manage updates, changes, and resolutions efficiently and professionally.
• Maintain detailed records of customer interactions for quality.
• Stay informed on policies and product updates to deliver reliable support.
• Collaborate with team members and share feedback to improve processes.

Skills

Dutch (C1)

English (B1)

Customer service

Communication

Multitasking

Problem solving

Remote work

Job description

Cross Border Talents in Turkey is seeking a Dutch-speaking Customer Support specialist to join our global team. You will handle inquiries via phone, email, and chat, delivering friendly, accurate assistance.

The role requires Dutch C1 and English at least B1, plus at least one year in customer support. Remote work from Turkey with competitive pay, bonuses, health and life insurance, and a daily meal allowance.