Dutch-Speaking Remote Customer Support Specialist — Turkey

Cross Border Talents; Fatih; Remote; TRY 22,000 - 38,000; Full time

Benefits offered by this job

Performance bonuses

Health insurance

Meal benefits

Structured onboarding

Job summary

A global customer service provider is seeking a Dutch-speaking Customer Support Specialist to work remotely from Turkey. This position involves assisting customers via phone, email, and chat, ensuring satisfaction and resolving inquiries. Fluency in Dutch (C1/C2) and a good command of English (B2) are required. The role offers a structured onboarding process, performance bonuses, health insurance, and meal benefits, providing an opportunity for growth in a multicultural workplace.

Qualifications

• Fluent in Dutch and good command of English.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Ability to work remotely with reliable internet.
• Willingness to adapt to flexible hours.

Responsibilities

• Assist customers in Dutch via phone, email, and chat.
• Resolve customer inquiries with empathy and professionalism.
• Update customer information and follow up on issues.
• Collaborate with internal teams for a seamless experience.
• Maintain service quality according to company standards.

Skills

Fluency in Dutch (C1/C2)

Good command of English (B2)

Excellent communication skills

Problem-solving mindset

Strong attention to detail

Job description

A global customer service provider is seeking a Dutch-speaking Customer Support Specialist to work remotely from Turkey. This position involves assisting customers via phone, email, and chat, ensuring satisfaction and resolving inquiries. Fluency in Dutch (C1/C2) and a good command of English (B2) are required. The role offers a structured onboarding process, performance bonuses, health insurance, and meal benefits, providing an opportunity for growth in a multicultural workplace.