Remote Dutch Customer Support | Growth, Bonuses & Benefits

Cross Border Talents; Konak; Remote; TRY 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Comprehensive insurance

Meal allowance

Job summary

Cross Border Talents is seeking a Dutch Customer Support specialist in Turkey to be the first point of contact for clients. You will handle inquiries via phone, email, and chat, ensuring high-quality service and accurate information.

The role emphasizes strong communication, problem-solving, and the ability to work remotely. Competitive salary with performance bonuses and health coverage are offered.

Qualifications

• Proficiency in Dutch (C1) required.
• Proficiency in English (B1) required.
• At least 1 year in customer service, preferably call centers or support roles.

Responsibilities

• Assist customers via phone, email, and chat, responding to inquiries and resolving issues.
• Provide clear, accurate information about products and services.
• Manage updates, changes and problem resolutions efficiently and professionally.
• Maintain detailed records of customer interactions for consistent service quality.
• Stay informed on company policies and product updates to deliver accurate support.
• Collaborate with team members and share feedback to improve support processes.

Skills

Dutch (C1)

English (B1)

Communication

Problem solving

Multitasking

Remote work

Job description

Cross Border Talents is seeking a Dutch Customer Support specialist in Turkey to be the first point of contact for clients. You will handle inquiries via phone, email, and chat, ensuring high-quality service and accurate information.

The role emphasizes strong communication, problem-solving, and the ability to work remotely. Competitive salary with performance bonuses and health coverage are offered.