Dutch Customer Support Specialist — Remote in Turkey + Perks

Cross Border Talents; Fatih; On-site; TRY 24,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Job summary

Cross Border Talents is seeking a Dutch-speaking Customer Support Specialist in Turkey to deliver high-quality service to clients via phone, email, and chat. You will be the first point of contact, solving issues with empathy and clear communication.

Responsibilities include assisting customers, updating accounts, documenting interactions, and staying informed about products and policies. Remote work is supported, with performance bonuses and comprehensive insurance.

Qualifications

• Dutch language proficiency at C1 level.
• English proficiency at B1 level.
• At least 1 year in customer service or call centers.
• Strong communication and problem-solving abilities.

Responsibilities

• Assist customers via phone, email, and chat; resolve issues.
• Provide accurate information about products and services.
• Handle account updates and troubleshoot technical concerns.
• Document all customer interactions meticulously.
• Stay updated on policies and procedures; collaborate with the team.

Skills

Dutch (C1)

English (B1)

Customer service experience

Communication skills

Problem solving

Remote work readiness

Job description

Cross Border Talents is seeking a Dutch-speaking Customer Support Specialist in Turkey to deliver high-quality service to clients via phone, email, and chat. You will be the first point of contact, solving issues with empathy and clear communication.

Responsibilities include assisting customers, updating accounts, documenting interactions, and staying informed about products and policies. Remote work is supported, with performance bonuses and comprehensive insurance.