Customer Service Manager jobs in France

Join us at Entrust. At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. Our people are our secret weapon—it's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

You'll be joining the team leading Entrust's Identity portfolio, including the solutions formerly Onfido (AI-powered digital identity solution). With the completed acquisition, Entrust now provides the industry's most comprehensive portfolio of AI-powered, identity-centric security solutions.

Our technology helps businesses verify real identities using AI and biometrics, ensuring secure remote customer and business onboarding. By assessing government-issued IDs and facial biometrics with innovative dashboards and fraud signals, we provide companies with the assurance they need to operate securely while allowing people to access services quickly and safely.

We’re looking for an experienced, methodical and driven sales professional to drive key account acquisition and revenue growth in the APAC market. Our Enterprise Sales Executive is responsible for driving and closing landmark deals with enterprise clients across several industry verticals. You’ll work closely with your customers as a trusted advisor to deeply understand their challenges and goals and articulate the value of Entrust to prospective clients where Identity Verification is key.

With customer success at our core, we will provide you with a comprehensive induction and onboarding experience and you’ll partner closely with a range of support functions, from internal sales operations and enablement to SDRs and highlight skilled pre-sales solutions engineers and commercially astute Legal counsel.

• Drive and own the end-to-end enterprise sales cycle, from identifying targeted accounts to closing business opportunities across a range of industry sectors across APAC.
• Prospecting and identifying leads, leveraging personal networks and partnering closely with Marketing, SDRs and Inside Sales.
• Research target accounts, identifying key stakeholders and generate interest through attending industry events, leveraging personal networks and partnering closely with Marketing.
• Work closely with your customers as a trusted advisor to deeply understand their challenges and goals.
• Perform effective in-person and online demos to prospects.
• Lead all aspects of deal execution, including prioritization of deals, strategic and financial assessment, transaction structuring and negotiation.
• Become a subject-market expert, representing OnfiDO in your target industry sectors.

• A proven track record of selling software or AI technology at C-level in the SE Asia/ANZ market
• Solid experience in a quota carrying software or technology closing sales role, and track record of achieving against targets
• Succeeded in a fast paced and competitive market having ownership of managing and executing the end-to-end sales process
• Experience managing complex sales, with the ability to navigate across large enterprise organizations as well as mid-market accounts
• A disciplined, methodical and process driven sales approach – you’ll be skilled in managing pipelines and resources; have a sound approach to qualifying opportunities coupled with strong business acumen.
• A strong desire to be successful; you’ll be a goal-oriented team player.
• The adaptability required to succeed in a fast paced, high growth environment to establish credibility with internal and external stakeholders.
• Strong listening and presentation skills.
• Proficiency with web presentation tools.

• Experience in the identity or security industry.
• MEDDIC/MEDDPICC/Force Management trained.
• Experience with Salesforce or similar CRM.
• Experience within financial services, crypto, travel, gaming and gambling verticals and industries would be advantageous.
• Strong network with ENT accounts in the banking industry in the region.

Apply today!

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Apply details: Entrust is an EE0/AA/Disabled/Veterans Employer. We value diversity and inclusion and are committed to building a diverse workforce with wide perspectives. If you require an accommodation, contact accessibility@entrust.com.

• Career Growth: We invest in your professional journey with learning-forward initiatives and exciting challenges.
• Flexibility: We offer remote, hybrid, or on-site options that fit your lifestyle.
• Collaboration: Our teams thrive on sharing ideas and solving problems together.

For more information, visit entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube.

Recruiter: James Beck; James.Beck@entrust.com

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world.