Workplace Operations Manager - Singapore

OpenAI; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading AI research company is seeking a Workplace Operations Manager for its Singapore office. The role involves managing workplace operations, collaborating with global teams on office strategies, and maintaining local vendor relationships. Ideal candidates have experience in dynamic environments and excellent organizational skills. This position offers the opportunity to shape the employee experience in a fast-paced setting.

Qualifications

• Experience as a Workplace Operations Manager in a dynamic environment.
• Knowledge of local business operations regulatory requirements.
• Experience in office buildout projects or improvements.

Responsibilities

• Align local operations with company-wide standards.
• Collaborate with global real estate on office design.
• Manage workplace operations vendor relationships.

Skills

Excellent communication in English

Organizational skills

Multitasking abilities

Familiarity with local Health and Safety requirements

Tools

Workplace software

Ticketing systems

Job description

About the Team

We have a talented and diverse Real Estate and Workplace team that is building the future offices for our incredible workforce, focused on ensuring safe AGI benefits all of humanity. The Workplace Operations team is responsible for supporting and scaling workplace programs, services, and capabilities. We’re seeking additional kind, talented individuals to constantly reaffirm our motto of “high quality, human-centered, humble hospitality with intention.”

About the Role

We are seeking an experienced and dynamic Workplace Operations Manager to join our team and support our small but growing office in Singapore. As the Singapore Workplace Operations Manager, you will play a crucial role in establishing and maintaining operational excellence. Our team will rely on your expert knowledge of regional and local cultural customs to shape the experience for employees and visitors in the Singapore office. You will be responsible for building out workplace operations programs in Singapore; collaborating with our global team; representing partner teams in the APAC region (security, IT & HR), and building and managing relationships with our key external workplace partners and vendors. You will also be providing the Managing Director, International on local executive support. As we expand our operations, we are looking for a visionary Workplace Operations Manager to lead and synchronize our workplace strategies across multiple locations within the region.

Responsibilities

• Work closely with the workplace team to align and develop local and regional office operations within company-wide standards and practices.
• Collaborate with the global real estate team on coordinating design and construction in your region.
• Partner closely with IT, Corporate Security, HR, Recruiting, and other cross-functional teams to open facilities and manage workplace operations.
• Build and maintain relationships with our landlord and other key stakeholders in real estate and construction management markets.
• Help manage Health and Safety (EHS) in our Singapore office and guide APAC EHS.
• Oversee workplace and facility vendor management to maintain an efficient and high-functioning office, including onboarding new joiners to the Singapore office, coordinating maintenance, supplies, and equipment to support day-to-day operations.
• Plan and execute internal events and activities to foster a positive and collaborative workplace culture and exceptional employee experience.
• Support our communication and events teams with external events in Singapore and APAC.
• Manage local and regional workplace budgets and expenses, ensuring cost-effective operations.
• Manage vendor access and performance, oversee food service quality, and act as the primary liaison between the food program team and local employees to ensure satisfaction, gather feedback, and address concerns.

You might thrive in this role if you

• Excellent communicator in both English and, preferably, a local language or dialect; articulate and able to convey nuanced concepts and processes to HQ and global teams.
• Experience collaborating with Real Estate on office buildout projects or refreshes/improvements.
• Knowledge of local facilities, human resource, and business operations regulatory requirements.
• Proven experience as a Workplace Operations Manager or similar role, preferably in a fast-paced and dynamic environment.
• Strong organizational and multitasking skills, with the ability to prioritize effectively and work autonomously in ambiguous environments.
• Excellent communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
• Familiarity with local Health and Safety requirements.
• Experience with Workplace software such as Suite, ticketing systems, visitor management, and space planning software.
• Experience managing budgets, expenses, and procurement workflows.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers, we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.