Warehouse & Systems Support Specialist

KLA-Tencor (Singapore) Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore is seeking an experienced individual to support SAP S/4HANA implementation and manage warehouse IT systems. The ideal candidate has strong skills in SAP WM/EWM, experience with warehouse technologies, and the ability to optimize processes. A Diploma or Degree in Information Technology or a related field is required, along with prior experience in a logistics environment.

Qualifications

• Proficient in SAP WM/EWM and S/4HANA modules.
• Strong understanding of IT infrastructure and system integration.
• Prior experience in a manufacturing or logistics environment.

Responsibilities

• Collaborate with teams to support the migration to S/4HANA.
• Maintain and troubleshoot warehouse IT hardware.
• Analyze existing warehouse workflows for improvements.
• Develop dashboards using tools like Power BI.
• Enforce IT security protocols within the warehouse.

Skills

Proficient in SAP WM/EWM

Hands-on experience with warehouse technologies

Strong understanding of IT infrastructure

Analytical mindset

Excellent communication skills

Education

Diploma or Degree in Information Technology

Logistics, Supply Chain Management

Job description

Responsibilities

• 1. SAP S/4HANA Implementation & Support

  • Collaborate with IT, Technology Solutions Team, and Operations teams to support the migration from SAP R/3 to S/4HANA.

  • Assist in the testing, validation, and troubleshooting of SAP WM/EWM modules.

  • Provide training and support to warehouse personnel on new SAP functionalities and workflows.

  • Document SAP-related processes and maintain user support materials.

• 2. IT Infrastructure & Hardware Management

  • Maintain and troubleshoot warehouse IT hardware, including barcode scanners, printers, handheld terminals, tablets, and Wi-Fi networks.

  • Coordinate with external vendors for hardware maintenance, upgrades, and replacements.

  • Monitor and ensure high availability and reliability of all warehouse IT systems.

• 3. Warehouse Process Optimization

  • Analyze existing warehouse workflows to identify opportunities for digital enhancement.

  • Implement and support automation tools such as RFID, voice picking systems, and mobile applications.

  • Facilitate integration of third-party logistics systems or Warehouse Management Systems (WMS) with SAP and other enterprise platforms.

• 4. Data Management & Reporting

  • Develop and maintain dashboards and performance reports using tools such as Power BI or SAP Analytics Cloud.

  • Ensure data accuracy, consistency, and integrity across all warehouse systems.

• 5. System Security & Compliance

  • Enforce IT security protocols and best practices within the warehouse environment.

  • Ensure compliance with internal audit standards and data protection regulations.

• 6. Training & Documentation

  • Create and maintain user manuals, standard operating procedures (SOPs), and training materials.

  • Conduct regular training sessions for warehouse staff on digital tools and IT systems.

Qualifications

• Proficient in SAP WM/EWM and S/4HANA modules.

• Hands-on experience with warehouse technologies such as RFID, barcode systems, and automation tools.

• Strong understanding of IT infrastructure, hardware troubleshooting, and system integration.

• Analytical mindset with a focus on process improvement and operational efficiency.

• Excellent communication skills with the ability to train and support end-users effectively.

• Diploma or Degree in Information Technology, Logistics, Supply Chain Management, or a related field.

• Prior experience in a manufacturing or logistics environment.