Warehouse Automation Solution Expert / Product Manager

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce platform in Singapore is looking for a candidate to oversee operational processes within their logistics team. The role involves researching automation technologies, project management, and system integrations, all aimed at enhancing the logistics experience for users. The ideal candidate should have at least 3 years of experience in warehouse automation and possess strong communication and analytical skills. Opportunities for contribution in training development and process improvement are key aspects of this position.

Qualifications

• Minimum 3 years of experience in warehouse automation or system integration.
• Familiar with automation equipment like AS/RS and AMR.
• Experience in e-commerce or FMCG warehouse projects is a plus.

Responsibilities

• Research automation technology and vendor solutions.
• Lead project teams in selecting automation solutions.
• Support operations teams with training and SOP development.

Skills

Cross-team communication

Logical analysis

Documentation skills

Education

Bachelor’s degree or above

Tools

WMS/WCS

Automation equipment

Job description

Overview

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

The Shopee Regional Logistics team is committed to providing Shopee's users with the best possible e-Commerce logistics experience in the most cost-effective way.

Solution Design

• Research automation technology roadmaps and vendor solutions, and build internal databases for solutions, equipment, and suppliers
• Lead or support project teams in selecting automation solutions
• Lead or support solution planning, feasibility studies, and calculations for efficiency, throughput, and capacity requirements

Product Design

• Combine business processes with warehouse scenarios to participate in WMS/WCS function design and requirement definition
• Work with business, system, and engineering teams to define interaction logic between systems and automation equipment

Project Management

• Support project teams in vendor due diligence, technical communication, and solution reviews
• Assist in confirming the business blueprint and aligning process logic with solution differences
• Support on-site teams with site surveys, verification, and engineering design reviews
• Support cross-team coordination and issue tracking during the implementation phase
• Assist with UAT, process optimization, preliminary acceptance, and final acceptance
• Assist with project documentation management
• Support operations teams with training and SOP development

Requirements

• Bachelor’s degree or above
• Minimum 3 years of experience in warehouse automation, system integration, or WMS/WCS solution design
• Familiar with mainstream automation equipment (AS/RS, AMR, sorting systems, etc.) and system interface logic
• Strong cross-team communication, logical analysis, and documentation skills
• Experience in e-commerce, 3PL, or FMCG automation warehouse projects is a plus